Frequently Asked Questions

For indoor venues, the rental fee includes use of the rented venue space.  Some venues may include the existing furniture with the rental. For outdoor venues, the rental fee only includes the rented venue space (no tables or chairs are included with outdoor rentals).

With the exception of our Hammock Pavilion, we do not offer any discounts for renting two or more venues.

When renting the Hammock Pavilion combined with a second venue space, the renter will be provided a discount on the Hammock Pavilion rental fee only.

Non-profit organizations may receive a discount upon completing the rental questionnaire and submission of their 990 Form.

Rental rates listed are for a minimum of four (4) hour periods whether the rental party uses the full time allotment or not. There is no discount for events that run shorter than the minimum rental timeframe.

Rental setup and breakdown times vary by venue.  With the exception of Picnic Table rentals, most include up to one hour prior to your event start time for setup and up to one hour after for breakdown and clean-up. Should you need additional hours you may rent them for an additional cost.

At this time, Pinecrest Gardens does not offer packages, which include catering, flowers, decorations, etc.

Indoor/Outdoor Venues: Refunds are not made unless written cancellation notice is received at least sixty (60) days in advance for private indoor/outdoor rentals. All cancellations under sixty (60) days for indoor/outdoor rentals are subject to a penalty of 100% of the rental fee.

Picnic Tables: Refund request for picnic table rentals must be sent in writing at least thirty (30) days in advance.  All cancellations under thirty (30) days for picnic tables are subject to a penalty of 100% of the rental fee.

Pinecrest Gardens is majority an outdoor venue and not responsible for inclement or bad weather that may in any way affect the client’s event at the garden. Upon issuance of a Tropical Storm and/or Hurricane Watch or Warning for Miami-Dade County, Pinecrest Gardens closes to the public and prepares for the approaching storm. Events scheduled during a Storm Watch or Warning issued for Miami-Dade County will be cancelled. The client may select an alternate available date on which to hold their event at the Garden. If the client chooses to fully cancel their event due to Pinecrest Gardens closing due to a Storm Watch or Warning, a full refund will be issued to the client if the client chooses to decline rescheduling.  A request for a refund due to unforeseen cancellation due to a Storm Watch or Warning must be sent in writing.

Yes, alcoholic beverages may be served at your event. However, a Certificate of Insurance (COI) which names Pinecrest Gardens/Village of Pinecrest as an additional insured is required for private rentals. The certificate must be received by Pinecrest Gardens no later than 21 days prior to your event. Alcoholic beverages must be served by a licensed bartender/caterer and shall not be consumed by anyone younger than 21 years of age.  A water dispenser or water bottles must also be dispensed where alcohol is served to your guests.

While you are not required to hire from our Preferred Vendors List, we highly recommend that you do. These excellent professionals will help you with the success of your special day. However, you are free to hire any vendor for your event. Please make sure your vendors are familiar with our rental requirements, including our Rules and Regulations.

Nighttime events at Pinecrest Gardens are possible. You may reach us through our Booking Inquiry form to check date availability and for more information about the approval process.

Yes, DJ’s are allowed. For outdoor venues, any amplified music must be used in conjunction with the pre-wired system at Pinecrest Gardens. For indoor venues, music must not be audible from outside the venue space.

Your damage deposit will be processed within three to seven business days (Monday-Friday) following your event. Credit/debit card payments will be refunded back to your card, please allow 7-10 business days for the money to be reflected on your account. Cash/check payments will be refunded in the form of a check and could take up to 3 weeks for you to receive.

Yes, Pinecrest Gardens has certain items available for rent such as Chiavari ($6 per chair, include cushion) and AV equipment.

Yes, please carefully review the Rental Rules for the regulations governing rentals.